FAQ’S

Do you have individual cupcakes for sale?

Yes, we have various cupcakes on display and for sale daily at our Cakery in Watsonia.

What size are your cupcakes?

Our regular sized cupcakes have a base diameter of 5cm, our mini cupcakes have a base diameter of 4cm, mini jumbo cupcake diameter of 12cm and height of 13cm, standard jumbo cupcake diameter of 12.5cm and height of 18cm and our large jumbo cupcake has a diameter of 20cm and height of 23cm. Our jumbo cupcakes are placed on a 18cm board and mini jumbo on a 12.5cm board.

Do you make custom cupcakes?

Yes, we can make custom decorations for your special occasion. Bare in mind that certain decorations and/or alterations may incur additional fees per cupcake. Please contact us for an accurate quote. We require a minimum 2 weeks notice for basic orders, for detailed and large orders we recommend you book in asap to secure your date.

What payment methods do you accept?

Custom orders are paid via EFT, credit card payments for corporate orders can be arranged. In store cash and EFTPOS available (sorry no AMEX).

When should I place my order?

For custom cupcakes we recommend you place your order at least 2-3 weeks in advance, for detailed and large orders we recommend you book in asap to secure your date.  To send us an enquiry click here for urgent orders please give us a call.

How long will my cupcakes stay fresh and how should I store them?

Our cupcakes are best consumed at their freshest on the day of purchase. They may last for up to 3 days, we recommend putting them in an airtight container and leaving them in a cool, dry, dark place at room temperature. If refrigeration is required, keep refrigerated until 30 minutes prior to consumption. Please remove any decorations prior to refrigeration as the moisture will cause them to run.

Do you have cupcake stands for hire?

Yes we have a range of clear acrylic cupcake stands and handmade wooden stands in black, white and brown. For stand hire fees click here.

Do you do delivery?

Currently we are not offering a delivery service. For large corporate orders we may be able to arrange a courier. Delivery fees are quoted on location, please give us a call if you have a delivery enquiry.

Do you make cutting cakes and/or jumbo cupcakes?

Yes we make jumbo cupcakes in three sizes and round rosette cutting cakes in 5 and 6 inch, these can be customised to suit your special event. Click here for jumbo cupcake and cutting cake fees.

How do I collect my order?

All orders are collected from our store in Watsonia during our operating hours. Monday – Friday 9am – 5pm, Saturday 9am – 4pm.

How are your cupcakes packed?

For custom orders our regular and mini cupcakes are packaged in white window boxes with inserts to prevent the cupcakes from tipping over during transport.

Do your cupcakes contain any allergens such as dairy, eggs or nuts?

Our cupcakes contain wheat, dairy, eggs, soy and may contain traces of nuts and seeds.

Do you have gluten & vegan free cupcakes?

Unfortunately at this moment we don’t bake vegan or gluten free cupcakes.